Privacy Policy
Last updated:
1. Data Controller
The data controller responsible for processing your personal data on this website is:
Trizelonstvork
Östra Storgatan 45, 553 21 Jönköping, Sweden
Email: help-desk@trizelonstvork.world
Website: https://trizelonstvork.world
2. What Personal Data We Collect
2.1 Data You Provide Directly
- Order Form Data: Full name, email address, phone number (optional), and message content when you submit the order form.
- Consent Records: Records of your consent to data processing and cookie preferences.
2.2 Data Collected Automatically
- Technical Data: IP address, browser type and version, operating system, device type, screen resolution, and referring URL.
- Usage Data: Pages visited, time spent on pages, click interactions, and navigation paths.
- Cookie Data: Information stored via cookies and similar technologies as described in our Cookie Policy.
3. Purpose and Legal Basis for Processing
We process your personal data for the following purposes and legal bases under Article 6 of the GDPR:
| Purpose | Legal Basis |
|---|---|
| Processing and fulfilling your order | Performance of a contract (Art. 6(1)(b)) |
| Responding to your inquiries | Legitimate interest (Art. 6(1)(f)) |
| Sending order confirmations and updates | Performance of a contract (Art. 6(1)(b)) |
| Website analytics and improvement | Consent (Art. 6(1)(a)) |
| Marketing communications | Consent (Art. 6(1)(a)) |
| Compliance with legal obligations | Legal obligation (Art. 6(1)(c)) |
| Website security and fraud prevention | Legitimate interest (Art. 6(1)(f)) |
4. Data Sharing and Recipients
We may share your personal data with the following categories of recipients:
- Service Providers: Hosting providers, email service providers, and payment processors who assist us in operating our business. These providers process data only on our instructions and are bound by data processing agreements.
- Legal Authorities: Law enforcement or regulatory authorities when required by applicable law or court order.
- Professional Advisors: Legal, accounting, and auditing professionals as necessary for business operations.
We do not sell your personal data to third parties. We do not transfer your personal data outside the European Economic Area (EEA) unless adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
5. Data Retention
- Order Data: Retained for the duration of the contractual relationship and for up to 7 years thereafter for accounting and tax compliance purposes, as required by Swedish law (Bokföringslagen).
- Consent Records: Retained for as long as the consent is valid and for up to 3 years after withdrawal for documentation purposes.
- Technical and Usage Data: Retained for up to 26 months from the date of collection.
- Communication Records: Retained for up to 3 years after the last interaction.
After the retention period expires, your data will be securely deleted or anonymized.
6. Your Rights Under GDPR
As a data subject, you have the following rights under the General Data Protection Regulation:
- Right of Access (Art. 15): You have the right to request a copy of the personal data we hold about you.
- Right to Rectification (Art. 16): You may request correction of inaccurate or incomplete personal data.
- Right to Erasure (Art. 17): You may request deletion of your personal data, subject to legal retention obligations.
- Right to Restriction (Art. 18): You may request that we restrict the processing of your personal data under certain circumstances.
- Right to Data Portability (Art. 20): You may request to receive your personal data in a structured, commonly used, machine-readable format.
- Right to Object (Art. 21): You may object to the processing of your personal data based on legitimate interests or direct marketing.
- Right to Withdraw Consent (Art. 7(3)): Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing prior to withdrawal.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY) or any other competent supervisory authority.
To exercise any of these rights, please contact us at: help-desk@trizelonstvork.world. We will respond to your request within 30 days in accordance with GDPR requirements.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using TLS/SSL protocols
- Access controls limiting data access to authorized personnel only
- Regular security assessments and updates
- Secure data storage with backup procedures
- Staff training on data protection practices
8. Cookies and Tracking Technologies
We use cookies and similar technologies on our website. For detailed information about the types of cookies we use, their purposes, and how to manage your preferences, please refer to our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party websites you visit.
10. Children's Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically to stay informed about how we protect your data.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:
Trizelonstvork
Östra Storgatan 45, 553 21 Jönköping, Sweden
Email: help-desk@trizelonstvork.world
13. Supervisory Authority
If you believe that our processing of your personal data violates the GDPR, you have the right to lodge a complaint with:
Integritetsskyddsmyndigheten (IMY)
Swedish Authority for Privacy Protection
Box 8114, 104 20 Stockholm, Sweden